Empower patient centered care: Thinking outside the box to keep patients in their home.

Help each team member reduce patient risks with meticulous communication.

Understand the importance of Social Determinants to Health

Increase understanding of Racial Equity and Intermountain’s commitment.

Outline the role of technology in Health in the Rural Communities

Outline the role of care managers in finding, updating, and using Advanced Care Plans in iCentra.

Empower care managers to engage patients and family members in End of Life Conversations using case studies and role-playing.

Participants will learn the philosophy of MI in practice.

Participants will learn how to organize patient encounters to maximize efficiency

Participants will learn to assist patient/member in achieving outcomes.

Increase knowledge and skills regarding POLST conversations in pediatrics

Increased understanding of the need to screen all patients at every admission

Increased knowledge and understanding of the language and delivery of "emergency planning" conversations

Increased understanding of the importance of engagement in POLST conversations.

Increase knowledge and skill in team-based care

Provide greater understanding of managing a population of patients through key transitions of care and managing chronic conditions.

Define resilience and identify how personal resilience is challenged the effects of low resilience.

Identify strategies to increase personal resiliency.

Name one skill or behavior that will be implemented during the following week to increase personal resiliency.   

Understand the impact of working in a stressful environment

Understand and increase knowledge base regarding wellness interventions and self-care

Understand principle of Psychological Safety

Incorporate principles of self-care into daily practice.

Review characteristics of successful care management programs. 

Introduce how to analyze the characteristics of a population subset and design a model of care that meets the unique needs for a special population. 

Provide an overview of three different Models of Care that address a population subset within the Medicare, Medicaid or Commercial lines of business at SelectHealth.

Increase knowledge and understanding regarding the Mortality URPG

Improve understanding of the UR CM Team’s impact on the mortality process improvement

Why is Mortality such a big emphasis now?

Increase knowledge and skills related to the use of RPM in ambulatory care management practice.

 Increased understanding in the tools and their ability to closely monitor patients. 

Increased knowledge and skills in utilizing RPM to increase engagement of care planning and adherence to goals set.

Increased knowledge of plan coverage and cost to patients.

Define Trauma

Educate Trauma Informed Approach

Review Brain and Body Functions in Trauma

Discuss impact of resiliency in trauma

Review trauma in the healthcare workplace and self-care.