Help

 

Intermountain Healthcare Caregivers - Click "Sign in" at the top of the home page and select "Intermountain Healthcare caregivers" to enter in your Intermountain username and password. Once you do so, you'll need to complete your profile setup by clicking on the "MyCE" button which will appear at the top of the screen and click on "Profile".


Non-Intermountain Healthcare Caregivers -  Click "Sign In" at the top of the screen and select "Non-Intermountain Healthcare Caregivers" and then click on "Don't have an account?". This will lead you to enter in your information and set up your profile in the system.  Once you do so, you'll need to complete your profile setup by clicking on the "MyCE" button which will appear at the top of the screen and click on "Profile".

 

How to access and manage your registrations and receipts 

  1. Click the “MyCE” button on the top right-hand side of the screen.
  2. Click the “Registration & Receipts” button.
  3. You can view all the activities you have registered for and, if an activity has a fee, you can view your receipt. To view the receipt, click the “Receipt” button.
  4. You will see the receipt details for the activity including payment information.
  5. Receipts may be emailed. Enter the email address where you wish to email your receipt and click the “Send” button.

 

How to self-claim credit

Via Computer

  1. Click the “My CE” button on the top right-hand side of the screen.
  2. Click the “Claim Credit” button.
  3. Enter the Event ID and click the “Verify Event ID” button.
  4. Complete any additional questions or fields.

 

Via Texting

  Please see our help section on for instructions on SMS Texting how to claim credit by texting.

 

Via CloudCME® App

  1. Open the CloudCME App
  2. Enter Organization Code - Intermountain
  3. Login using either Intermountain ID or email address and password
  4. Click “Claim Credit” button

 Note: If this is the first time you are texting your attendance, you must first pair your mobile number to your account. Text your email address to (844) 989-1332 to opt-in to the text message attendance program. You will receive a text notification indicating your phone number has been paired. Attendance and credit can only be recorded during an activity and up to 24 hours after the activity concludes.


QR Code via Mobile app – This will give you access to the "Scan Attendance" option by using a QR code if one is provided during the activity. 

 

How to complete the conference evaluation and download your CE certificate

  1. Click the “My CE” button on the top right-hand side of the screen.
  2. Click “Evaluations and Certificates” - this will allow you to view evaluations that need to be completed or email certificates for activities you have already completed


Via CloudCME®  App

  1. Download App if you have not already
  2. Open the app, use organization code "Intermountain".
  3. Login using the email address used to register for conference.
  4. Select “My Evaluations” on the menu.
  5. Select the correct activity. 
  6. Complete the evaluation.
  7. Select “My Certificates” on the menu to access the CE certificate.

 

How to access and complete your activity tests

  1. Click the “My CE” button on the top right-hand side of the screen.
  2. Click the “Tests” button.
  3. Locate the activity and click the “Test” button.
  4. Complete the test. Once you have completed the activity test, the button will update to “Test Complete.” You can view your test results by clicking the “Test Results” button. You can print or download your test results. Oftentimes, there is an additional button so that you may view activity content.


Via CloudCME® App

  1. Download App if you have not already
  2. Open the app, use organization code "Intermountain".
  3. Login using your Employee ID OR email address and password.
  4. Select “Tests” on the menu, if available.

 

How to access and manage your transcripts

  1. Click the “My CE” button on the top right-hand side of the screen.
  2. Click the “Transcripts” button.
  3. Select a date range for the transcript records you wish to access by entering in a Start and End Date. You can email or download your transcript.
  4. You can upload a transcript for activities that you completed externally to your organization by clicking the “Upload” button and selecting the file you wish to add to your CloudCME® transcript. The appended transcript will display at the end of your CloudCME® transcript.

 

Via CloudCME App®

  1. Download App if you have not already
  2. Open the app, use organization code "Intermountain".
  3. Login using your Employee ID OR email address and password.
  4. Select “My Transcript” on the menu, if available.
  5. Select “View,” “Email” or “Save to My Device” depending on the action you wish to take.

 

The CloudCME® mobile app provides quick access to most of the CloudCME® functions. You only need to download the app and login once. Then you will be able to use all of the app’s functions.

 

Download Links:

Download the app for free from the app store and login using their organizational code (which is the prefix for your CloudCME® portal url, xxxxx.cloud-cme.com) and then enter your CloudCME® login name and password. Both institutional Single Sign-On and non-Single Sign-On CloudCME® account types are supported.

Apple iOS: https://itunes.apple.com/us/app/cloudcme/id624053130?mt=8

Google Android: https://play.google.com/store/apps/details?id=com.multiweb.checkin

 

How to use the mobile app:

Step 1: Download App if you have not already

Step 2: Open the app, use organization code "Intermountain".

Step 3: Click the Login or Create Account button.

Step 4: Login using your Employee ID OR email address and password.

 

The features that are available in the CloudCME® mobile app are set by your institution.

Your CloudCME® mobile app features may include:

  • My Profile: Allows you to create and manage your account in CloudCME®.
  • My Evaluations: Allows you to complete activity evaluations.
  • My Certificates: Allows you to view, print or email certificates.
  • My Transcripts: Allows you to view, print or email your transcript.
  • Online Courses: Allows you to access online activities and complete them.
  • Syllabus: Allows you to view activity syllabi, view up-loaded presentations and take notes on the displayed presentations.
  • Calendar: Allows you to view upcoming CE activities.
  • Scan Attendance: Allows you to record your attendance, when applicable.
  • Audience Response: Allows you to participate in audience response polls, when applicable.
  • Faculty: If you serve as faculty to CE activities, this allows you to access and complete your faculty assigned tasks including disclosure of financial relationships.

The mobile app menu may vary depending on your institution’s policies.

 

 

How to do SMS Texting for Attendance Purposes

These instructions assume that you have an active account in CloudCME®.
If you do not, please set up your account first. You can find instructions on how to set up your account through the app in the Using the Mobile App Section.

 

You can only record your attendance during the activity or up to 24 hours afterwards.

  1. First, you must pair your mobile phone to your account in CloudCME®. Text your email address, entered in your Profile, to (844) 989-1332 to opt-in to the text message attendance program. You will receive a message that looks like the one below, that your phone number has been updated. This is a one-time operation.
  2. To record your attendance to an activity, text the activity id or code that has been provided for your activity. You will receive a message back that verifies your activity attendance has been recorded.

*You will receive a message back that verifies your activity attendance has been recorded.

NOTE: You can only record attendance once to an activity.

  • If you try to record your attendance an additional time, you will receive a message informing you that your attendance has already been recorded
  • If you attempt to record your attendance to an activity for which you are not registered, you will receive a message informing you that you are not registered for the event.

 

System does not recognize my email:

  • Intermountain Healthcare Users: This system is not connected to other Intermountain systems; therefore, please try to login with either an Intermountain email address or a personal email address.
  • Non-Intermountain Healthcare Users: Please ensure to try all email addresses you may have used to log into the CloudCME system.
  • If you have never received CE credits from Intermountain Healthcare previously, click ‘Sign In’ and then ‘Don’t Have An Account’ to create an account.

 

Password isn’t working:

  • The CloudCME portal is not connected to the Intermountain Healthcare network, so your Intermountain Healthcare network login and password may not work in the CE portal.
  • You may have created an independent password for this account.
  • If this is the first time you are accessing the new CloudCME portal, please click ‘Forgot Your Password’ and enter your email address; an email will be delivered with a link to set up your password.

 

I’m locked out of the CE portal: 

  • After a certain number of failed attempts to login, your account will be locked.  IPCE staff can unlock your account for you.  Please call (801) 507-8470 for assistance.

 

 

For any further questions, please contact the IPCE office at IPCE@imail.org or via phone at (801) 507-8470. When leaving a message, please clearly state your name, contact number and issue. We will respond to your concern within one business day.